Answers to the account questions we get most often. Don't see the answer you need? Let us know and we'll add it!


Are Gimkit accounts free?

Yes! It's free to create and use your Gimkit account.

Educator accounts receive a 14-day free trial of Gimkit Pro when they're created. Once the free trial expires, educator accounts are put on Gimkit Basic.

On Gimkit Basic, there are no limitations on the number of students you can use Gimkit with or the number of kits you can create or own.

Gimkit educator accounts can be upgraded to Gimkit Pro. Pro members receive access to:

Pro exclusive game modes
Assignments
Audio questions
Image uploads

Learn more about Gimkit Pro here.

Gimkit student accounts have some limitations around safety & security, but they are 100% free. There are no upgrade options for student accounts in Gimkit.

What types of accounts are there?

We have just two account types: Educator and Student. You select your account type when you create your free account.

Do students need accounts?

No! Students can play your live games and assignments without needing and account or logging into Gimkit. Your students will need accounts if you want to use classes or if you'd like them to earn XP and purchase cosmetics.

How do I review the information Gimkit has collected on me?

Click into the Settings section of your account using the Me dropdown menu or by visiting gimkit.com/settings. Scroll to the bottom of your account information page and click the carrot by Support to expand that section. Click "Information Gimkit has collected on me." You'll see a window with all of the personal information Gimkit has collected on you. You can review the kinds of information Gimkit collects and why anytime in our privacy policy.

How do I reset my password?

Go to gimkit.com/login, enter your email address, and click "forgot password?" We'll send you an email with a password reset link. Find detailed instructions here.

How come I'm not receiving account emails from Gimkit?

If you're not receiving password reset or other account emails from us, your school may be blocking our emails or sending them to a spam folder.

Make sure gimkit.com and stripe.com are set up as approved senders in your system to ensure our emails can get through. You can work with your school's IT department to get both domains cleared.

Why does Gimkit charge for Gimkit Pro?

We charge for Gimkit Pro so we can operate, maintain, and improve Gimkit.

We've decided not to allow ads in Gimkit or raise money from outside investors. This approach means we can build Gimkit for educators and students rather than marketers and venture capitalists. The tradeoff is that we rely on support from our members and their schools to keep Gimkit going.

We offer a robust free version called Gimkit Basic.

As a Gimkit Basic member, you can host games, create classes, and collect game reports without any limitations. All free Educator accounts come with a 14-day trial of Gimkit Pro. After that, if you don't want to pay for Gimkit, you can keep using the free version as long as you like.
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